Refund Policy

At Vyvel, all sales are final.

Due to the nature of our beauty, bath, hair, and skincare products, we do not offer refunds, returns, or exchanges once an order has been placed and shipped.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with your order details and photos. We will review the issue and provide a suitable resolution where applicable.

Order Responsibility

Please review your order carefully before completing your purchase, as we are unable to make changes, cancel orders, or issue refunds after checkout.

Contact

If you have any concerns regarding your order, please reach out to our support team through our website.